Who we are

Can Do is a registered charity providing fun, friendship, activities and adventures for young people with disabilities living in East Lothian.

Can Do as an organisation has a responsibility to protect and respect your privacy. This privacy notice explains what data we collect, how we use that data and how we store your details securely.

Can Do may change this policy from time to time by updating this page. Our website address is www.can-do.scot

How we use your data and who it will be shared with

  • Can Do children and young people – all personal information about your child is added to our contacts database which is only shared (if necessary) between Can Do staff and Board members
  • We are required to share some personal details of the Can Do children and young people with the staff, volunteers, training and transport providers supporting them at playscheme and youth club (name, address, condition and support required)
  • Your personal information may also be used to respond to any enquiries you may have, to arrange a home visit, and to inform you when a place for your child becomes available
  • Referral forms – all personal information about you and your child which is submitted on a referral form is added to our waiting list and a contacts database which is only shared (if necessary) between Can Do staff and Board members
  • Volunteer application forms – all personal information about volunteers is added to our database which is only shared (if necessary) between Can Do staff and Board members
  • Personal information, is shared with statutory or regulatory authorities, where required to comply with statutory obligations (e.g. Care Inspectorate, Disclosure Scotland, Police Scotland)
  • Personal information is shared, where a data sharing agreement exists, with health, educational or social work professionals in order to ensure continuity of care
  • Data is used to create a contacts database and a mailing list for distributing Can Do news, and information about activities and events. Mailing lists are not shared externally.
  • Data is also used for administrative work such as sending invoices and receipts.
  • Your personal information may be used for Can Do’s funders for statistical and reporting reasons (name, age and gender)
  • Data may be used for our third-party service providers who provide services such as website hosting, data analysis, information technology services, email delivery, auditing, and other services, to enable them to provide the services.
  • If your personal information is included in any images or videos taken by us at our playschemes, youth clubs and other events, we may share this on our social media platforms for promotional and/or journalistic purposes.

How we store your details securely

  • Our mailing and waiting lists (Excel, Access) are stored online on password protected computers
  • Application forms are kept on the co-ordinator’s computer (password protected) while applications are processed.
  • A mailing list database is stored in a password protected MailChimp account
  • Anyone who leaves Can Do is asked if they are happy to receive future updates about the organisation. If they agree, their details are deleted from our mailing list file but kept on the MailChimp database
  • Older files are stored on a hard drive in a password protected folder
  • Any paper files holding personal information are held in a locked filing cabinet with restricted access
  • Any printed information is shredded when the application has been fully processed

What other data is being collected from our website?

Can Do may collect other data Information in a variety of ways, including:

  • Using cookies and similar technologies: Please read our Cookies Policy to learn about how we use cookies and similar technologies in connection with the Services.
  • IP address: Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) visited. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Services. We may also derive your approximate location from your IP address.

Contact us

If you have any questions about this Privacy Policy, please contact us.

Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the appropriate information commissioner:

Information Commissioner’s Office – Scotland
45 Melville St